Effective Date: 6th August 2024

Hotel Sorrento values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or stay at our hotel. By accessing or using our services, you agree to the terms outlined in this policy.

Information Collection

We collect personal information that you provide to us directly, such as when you make a reservation, register for an account, or subscribe to our marketing communications. This may include your name, email address, phone number, and payment information.

Use of Information

We use your information to:

Marketing Communications

Hotel Sorrento may send you promotional emails to keep you informed about our offers and updates. If you prefer not to receive these communications, you can opt out by ticking the box provided or by contacting us directly on the email below.

Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, we cannot guarantee absolute security, and you are encouraged to take precautions to protect your information.

Third-Party Services

Our website and services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our site.

Access and Updates

You have the right to access, correct, or delete your personal information. To request changes to your information, please contact us on the email below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hotel Sorrento

hotel@hotelsorrento.com.au